Shipping policy

Shipping Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are available for delivery to addresses in United States of America. Any shipments outside of United States of America are subject to higher shipping cost at this time.

3. Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 3-8 weeks of the date of your order. Please mind we do not operate on holidays.

Please note we do not operate on holidays.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

If there is any damage to your product on delivery, contact us immediately at Matt@jaxandjokers.com

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at Matt@jaxandjokers.com.

 

Please allow time for your order to ship as we make everything to order, and we are committed to excellence, quality and satisfaction. As the majority of our customers are expected to receive their orders between 3-8 weeks. Most customers receive their items around 3 weeks but may take longer due to location weather or various other unforeseen events.